Engineers who know docks and data closets
Managed IT Services Norcross GA is operated by Sentry Cloud IT, a managed IT and cybersecurity company with its office in Alpharetta.
Who runs this site
Sentry Cloud IT has worked with businesses across north metro Atlanta for more than 25 years. We manage networks, servers, Microsoft 365, cybersecurity and backups for companies that depend on technology but don't want to build an internal IT department. This site explains how we support businesses in Norcross and the surrounding part of southwest Gwinnett County.
Why a Norcross site
Norcross doesn't look like the office parks farther north. A large share of local employers distribute, store, assemble or ship goods, and their technology reaches from the front office to the far end of the warehouse. Downtown Norcross and Buford Highway add restaurants, shops, clinics and professional offices with very different needs. We built this site to speak to that mix directly, rather than describe a generic office plan.
How we work
- We look before we quote. A site walk comes first, so the price reflects your actual building, devices and shifts.
- One team covers everything. Help desk, network, security, Microsoft 365 and backup sit with the same engineers, so problems don't bounce between vendors.
- A fixed monthly price. Routine support is included. Larger projects are quoted in writing before work begins.
- Plain explanations. We tell owners and managers what we found and why it matters, in short sentences and without jargon.
- You own the documentation. Passwords, diagrams, device lists and vendor contacts are recorded and available to you.
About language
Our engineers work in English. Many Norcross teams work in several languages, so we write guides that rely on pictures and numbered steps, keep training short and work through a bilingual supervisor where one is available. We'd rather be honest about that than promise something we can't deliver.
Where we are
Our office is at 1040 Cambridge Square, Suite A, Alpharetta, GA 30009, and our phone number is (678) 437-1368. We do not have an office in Norcross. Engineers drive down for site walks, installations and hands-on fixes in Norcross, Peachtree Corners, Duluth, Lilburn and Tucker, and most day-to-day support is handled remotely.
See your site the way an engineer sees it
A site walk covers the office, the floor and the closet where the network lives. You get a plain report of what's fragile and what to fix first, and it's yours to keep either way.